Skip to content

Brand positioning, creative strategy and commercial consultancy for your next stage.

We move brands from A to B.

Then C, D and E.

Pitch'd is a brand positioning, creative strategy and commercial consultancy. We find out where you actually are, define where you need to be, build the content that gets you there, the data that tells you who's listening, and the ecosystem that turns all of it into something you can bank.

01 — THE PROBLEM

Most brands don't have a positioning problem. They have an evidence problem.

They know something isn't landing. They can't say which part. So they change the logo, brief a campaign, hire a content person, and hope the numbers move.

We start with evidence and work forwards. Five stages, in order, because the order is the whole point.

02 — THE ABCDE PROCESS™

Five letters. One direction.

Audit. Brand. Content. Data. Engagement. In that order, for a reason — each stage earns the next.

A

AUDITFind out

Where you actually are.

Brand and business audit, run in parallel and reported as one picture — scored, ranked and costed.

B

BRANDDecide

Where you need to be.

Positioning, brand strategy platform, messaging architecture and identity direction.

C

CONTENTSay it

How you get there.

Content pillars, channel architecture, production plan and editorial calendar.

D

DATATarget it

Who you take with you.

Segmentation model, first-party data plan, growth audiences and an audience-to-message matrix.

E

ENGAGEMENTConvert it

What they do when they arrive.

Touchpoint ecosystem map, optimisation framework and reporting a board will accept.

Why the order matters. Most agencies start at C. That's why the work looks good and the business stays flat. Content built before positioning is decoration. Positioning built before an audit is guesswork. Data collected before you know what you stand for is a list. Do it in sequence and every stage inherits the proof from the one before it.

03 — A · AUDIT

You can't reposition what you haven't measured.

We establish the state of play. Depending on what you need, that's a brand audit, a business audit, or both — run in parallel and reported as one picture.

Brand audit

  • Social sentiment analysis and share of voice
  • Panel research into perception, awareness and consideration
  • Competitive benchmarking, discipline by discipline
  • Channel and content teardown across owned and earned

Business audit

  • Performance against your own stated goals
  • Revenue model, delivery model and margin reality
  • Commercial gaps between what you sell and what you're known for
What you get

A state-of-play report that scores you in each discipline, ranks the gaps by what they're costing you, and tells you which three to fix first.

The point

You stop debating where you stand and start working from a number.

04 — B · BRAND

Now we move you from A to B.

The audit tells us where you sit. This is where we decide where you should sit, and build the strategy that gets you there.

Brand strategy isn't identity. It isn't positioning. It isn't your commercial model. It's what happens where all three overlap — and it only holds if every circle is accounted for.

Brand strategy sits where business strategy, brand identity and positioning overlap Business strategy covers markets, revenue model and delivery model. Brand identity covers values, visuals and voice. Positioning covers target audience, competitive alternatives and point of difference. Business and identity overlap at customer experience; business and positioning overlap at go-to-market; identity and positioning overlap at messaging. All three overlap at brand strategy. BUSINESS STRATEGY Markets Revenue model Delivery model BRAND IDENTITY Values Visuals Voice POSITIONING Target audience Competitive alternatives Point of difference CUSTOMER EXPERIENCE GO-TO-MARKET MESSAGING BRAND STRATEGY
Where business meets identity, you get customer experience. Where business meets positioning, you get go-to-market. Where identity meets positioning, you get messaging. Where all three meet, you get a brand strategy that survives contact with a P&L.
What you get

Positioning statement, brand strategy platform, messaging architecture, identity direction, and the internal narrative so everyone tells the same story without reaching for a deck.

The point

A defensible position you can prove you've earned, not one you've claimed.

05 — C · CONTENT

A new position nobody hears about isn't a position.

Once we know where you're going, we build the content strategy that communicates it — to the audience you already have and the one you're going after.

  • Content pillars derived from the positioning, not from a calendar
  • Channel roles across social, owned and operated, and paid
  • Format and production planning built to what each platform actually rewards
  • Publishing rhythm, tone guardrails and a measurement framework
  • Production, if you want us to make it as well as plan it
What you get

A content strategy, pillar framework, channel architecture, production plan and editorial calendar.

The point

The new positioning shows up everywhere, in the same voice, on purpose.

06 — D · DATA

Stop talking to everyone.

We build and segment your customer base so you understand who you're actually dealing with — how different people find you, buy from you, and stay.

  • First-party data capture, structure and permissioning
  • Behavioural and value-based segmentation
  • Lookalike modelling to find the customers you don't have yet
  • Messaging tailored to each segment, mapped back to the content pillars
  • A view of what each segment is worth over time
What you get

A segmentation model, a first-party data plan, growth audiences, and an audience-to-message matrix your team can actually run.

The point

The same budget, aimed properly.

07 — E · ENGAGEMENT

Attention is the easy part.

We design a touchpoint ecosystem around a single goal — sales, enquiries or reach — and optimise it until it delivers that goal, not a proxy for it.

  • Every touchpoint mapped, from first impression to repeat purchase
  • Each one given a job: acquire, convert, deepen or retain
  • Testing and optimisation against the one metric that matters to you
  • Reporting that ties engagement back to the commercial goal, not to impressions
What you get

A touchpoint ecosystem map, an optimisation framework and reporting that a board will accept.

The point

Engagement you can spend.

08 — TRUSTED BY

Brands we've moved forward.

Work spanning global sport, broadcast, media and challenger brands.

Keoma
09 — HOW TO WORK WITH US

The whole alphabet, or one letter.

01

The full process

A to E, typically over three to six months. The most direct route from a brand that's underperforming to one that isn't.

02

A single letter

Plenty of clients arrive knowing exactly which stage is broken. If you only need the audit, take the audit. If your positioning is sound and your content isn't, start at C. Every stage stands on its own — it just works harder in sequence.

03

Retained

For teams who want the process running continuously rather than as a project.

10 — SENIOR-LED, FROM DAY ONE

You get the senior team. Not a pitch team and a delivery team.

Mark McCafferty, Director at Pitch'd

Mark McCafferty

Director — Creative, Strategy & Growth

Two decades building revenue-generating divisions from scratch — including a £25m+ partnerships P&L and a 70-strong team at Hearst. Multi-industry, award-winning creative recognised with Cannes Lions, BAFTA, Mediaweek Grand Prix and IAB Creative Showcase honours.

Karlee Pinder, Director at Pitch'd

Karlee Pinder

Director — Business Strategy, Media & Development

15+ years in strategic partnerships and commercial growth — known for connecting people, creating opportunities and building relationships that deliver. Energetic, commercially minded and focused on helping ambitious businesses grow.

Cannes Lions D&AD Pencil BAFTA Mediaweek Grand Prix
11 — CONTACT

Start at A.

Every engagement begins the same way: we tell you where you actually are. What you do with that is the interesting part.